Return Rules
REFUNDS & EXCHANGES POLICY
We are unable do refunds or exchanges of products at this time. If you receive a damaged item, a mistake in your order, or any other additional concerns or complaints you must contact us at our shop contact within 24 hours of delivery to you. You may contact us by phone or email:
Email: shop@renewbeautymedspa.com
Phone: 214-369-1600 ext 2
Non-returnable items:
Gift cards Skincare products Hair products Any additional health & personal care items Original shipping cost
Return Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
SKINPEN MICRONEEDLING
SkinPen Microneedling is where science gets a glow-up. This FDA-cleared treatment taps into your skin’s natural healing power, using ultra-fine needles to create controlled micro-injuries that kickstart collagen and elastin production — think of it as your skin’s personal wake-up call.
Whether you're targeting acne scars, fine lines, or just looking to boost your overall radiance, SkinPen delivers results that are both noticeable and natural. No filters, no fluff — just fresher, firmer, more luminous skin, powered by your own biology. Welcome to the art of refined rejuvenation.
Results you'll love
SKINPEN MICRONEEDLING
- Boosts Collagen & Elastin for firmer, smoother skin
- Softens Fine Lines & Wrinkles for a refreshed look
- Improves Acne Scars & Texture with FDA-cleared precision
- Minimizes Pores and refines overall tone
- Evens Skin Tone and enhances natural glow
- Safe for All Skin Tones with minimal downtime
- Clinically Proven & Customizable for targeted results
SKINPEN MICRONEEDLING
Take a look inside our locations to get a taste of the Renew Beauty experience.